FreshFirst Technologies Private Limited (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you visit our website or use our services.

By accessing or using our website, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a) Personal Information

When you create an account, place an order, or contact us, we may collect:

• Name

• Phone number

• Email address

• Billing and delivery address

• Payment-related details (processed securely via payment partners)

b) Automatically Collected Information

When you browse our website, we may collect:

• IP address

• Browser type & device information

• Pages visited

• Cookies & tracking data

c) Transaction Information

• Products you purchase

• Order history

• Delivery details

d) Communication Information

• Customer support messages

• Feedback or reviews

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Manage your account

• Improve website performance and user experience

• Provide customer support

• Send order updates, notifications, or promotional offers

• Prevent fraud, protect security, and comply with legal obligations

We never sell or misuse your information.

3. Sharing Your Information

We may share your information only with:

a) Service Providers

Such as:

• Delivery partners

• Payment gateways

• Technical & hosting providers

• Marketing or analytics tools

They access only the information needed to perform their services.

b) Legal Authorities

If required for:

• Fraud prevention

• Legal compliance

• Safety and security

We do NOT share your information with advertisers or third parties for profit.

4. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance

• Save your preferences

• Track analytics

• Personalize user experience

You can disable cookies from your browser settings, but some site features may not function fully.

5. Data Security

We maintain industry-standard security measures to protect your information.
This includes:

• Encrypted data transmission

• Secure payment gateways

• Restricted access to personal information

While we take all reasonable steps, no online platform can guarantee 100% security.

6. Your Rights

You have the right to:

• Access your personal data

• Update or correct your information

• Request deletion of your account

• Opt-out of marketing communications

• Request details of how your data is processed

To exercise your rights, contact us at:
Email: (add your email)
Phone: (add number)

7. Children’s Privacy

Our services are intended for users 18+.
We do not knowingly collect data from children.

8. Third-Party Links

Our website may contain links to external websites.
We are not responsible for their privacy practices or content.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Updates will be posted on this page with a revised “Last Updated” date.