Cancellations, Returns & Refunds
Can I cancel an order?
Yes — orders can be cancelled before the cut-off time.
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Morning delivery orders can be cancelled until 10:00 PM
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Evening delivery orders can be cancelled until 3:00 PM
Once production begins after the cut-off time, cancellations are no longer possible because products are made fresh specifically for that delivery cycle.
Can I pause or cancel my milk subscription?
Yes — subscriptions can be paused, resumed, or modified anytime before the daily cut-off time.
This ensures we don’t produce milk unnecessarily and helps us maintain freshness.
Do you accept returns?
Since 4amfresh products are fresh and perishable, we typically do not accept physical returns.
However, if there is any issue with quality, damage, or missing items, we will make it right.
What if I receive a damaged or incorrect product?
If something isn’t right, please contact us as soon as possible on the same day of delivery with a photo (if applicable). Our team will review the issue and arrange a replacement or refund.
How do refunds work?
Approved refunds are processed back to your original payment method or wallet, typically within 3–5 working days.
